RETURN POLICY
OUR GUARANTEE TO YOU​
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At Blac'karz, we stand behind the quality of our products and want every purchase to be a positive experience. We will do our best to make things right if you are not satisfied.
RETURN POLICY OVERVIEW​
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We will accept returns and exchanges of eligible items in new and unused/resalable condition, in our sole discretion within 30 days of receipt with a valid proof of purchase. Shipping and handling fees will not be refunded.
Customers are responsible for return shipping costs.
Eligible purchases from a Gift Registry are eligible for return through 90 days from event date, excluding Furniture items. Exclusions listed below apply.
Certain items cannot be returned, exchanged, or canceled, including: items purchased as final sale, or items used and/or damaged through normal wear and tear. Shipping and handling charges are not refundable. Other restrictions may apply.
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CREDITS AND RETURNS
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We will issue a credit or refund in one of the following ways:
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Where some or all of a purchase was made using a Gift Card or Merchandise Credit, a new Gift Card or Merchandise Credit will be issued, respectively.
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With a Gift Receipt or Gift Packing Slip, the item purchase price will be refunded by a Merchandise Credit.
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When the Gift Registry Number is presented without proof of purchase, the item’s current selling price will be refunded by a Merchandise Credit.
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Any shipping and handling charges will not be refunded and customers are responsible for return shipping cost.